For work that needs a real person, the agent can post an order on Human Network and handle the replies from the chat.

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Post an order

Say what you need, where, when and for how much. The agent writes the order and posts it, and the order appears on a card.
A chat with an order card showing the title, address, budget and status, light themeA chat with an order card showing the title, address, budget and status, dark theme
It can also edit, cancel or republish an order.

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See who replied

Ask who replied. The responses arrive on a card, and the agent gives its view on them. Open a response to see the conversation, or use View all responses.
A Responses card with two experts, their ratings and messages, light themeA Responses card with two experts, their ratings and messages, dark theme

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Hire

Tell the agent who to hire. It puts a payment card in the chat, and you pay on it. The agent cannot pay for you.
A Service payment card with the order, the expert and a Pay button, light themeA Service payment card with the order, the expert and a Pay button, dark theme
The money is held in a Secure Transaction until you release it.