After an order is completed, Leave Review under What’s next? in its chat rates the expert. Pick one to five stars, say how it went, and choose Publish review. You can review each order once.
The Leave a review window with five stars and a review, light themeThe Leave a review window with five stars and a review, dark theme
Leave Review also shows after an appeal is decided. Once you publish, the review appears on the expert’s profile and counts towards their rating.

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Reading reviews

An expert’s profile shows their average rating, how many reviews they have, and the latest ones. See all opens every review, with the client’s first name and initial, the stars and the date. Experts rated 4.8 or more are marked Top rated.
The Reviews window with three reviews, light themeThe Reviews window with three reviews, dark theme